Terms & Conditions

Last Updated: 10/12/2023

Welcome to Cute Mugs! These Terms and Conditions govern your use of our website and the services provided through it. Please read them carefully before using the site.

1. Acceptance of Terms

By accessing or using www.cutemugs.co.uk, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

2. Use of the Website

2.1 You must be at least 18 years old or have the legal capacity to enter into a contract to use our website.

2.2 You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account.

2.3 We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

3. Products and Services

3.1 www.cutemugs.co.uk offers print-on-demand services. Products are created and shipped based on your order.

3.2 We make every effort to accurately display and describe the products on our website. However, we do not guarantee that the product descriptions or other content are accurate, complete, reliable, current, or error-free.

4. Ordering and Payment

4.1 To place an order, you must follow the ordering process on our website. By completing the order, you are making an offer to purchase the product.

4.2 All prices are in GBP (£) and are subject to change without notice.

4.3 Payment must be made through the payment methods provided on our website. We use secure payment gateways to protect your financial information.

5. Shipping and Delivery

5.1 Shipping costs and estimated delivery times are provided during the checkout process.

5.2 We are not responsible for delays in shipping or delivery due to circumstances beyond our control.

6. Returns and Refunds

6.1 We have a return policy outlined on our website. Please review the policy for information on returning products and requesting refunds.

6.2 Customized or personalized products may not be eligible for returns or refunds unless they are defective or damaged.

7. Intellectual Property

7.1 All content on www.cutemugs.co.uk, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Cute Mugs and is protected by intellectual property laws.

7.2 You may not use our intellectual property without our prior written consent.

8. Privacy

8.1 Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

9.1 To the extent permitted by law, Cute Mugs shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in England and Wales.

By using www.cutemugs.co.uk, you agree to abide by these Terms and Conditions. We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at contact@cutemugs.co.uk

Thank you for choosing www.cutemugs.co.uk